author-jamie

Are Instant Messaging Apps Putting Your Business at Risk?

February 10, 2025

Blue Line

Messaging applications we use in our personal lives are often the go-to communication tool in today’s fast-paced workplace. The ease of use, instant messaging capabilities, and widespread adoption make it appear ideal for quick team discussions or updates. However, many businesses are unknowingly putting themselves at significant risk by allowing or overlooking employee use of messaging apps for work-related communication.
While they may seem harmless, the legal and compliance implications of using public messaging apps for professional matters should not be underestimated. Here’s why businesses need to tread carefully and how solutions like Origin Secured can protect your organisation.

The Legal and Compliance Risks of Messaging Apps

1. Lack of Oversight and Accountability

There is little oversight of conversations. Employees can create groups, invite participants, and share sensitive information outside of the organisation’s control. This lack of accountability can make it difficult for businesses to monitor compliance with corporate policies or industry regulations.

For regulated sectors like finance, healthcare, or law, this is particularly problematic. Messages shared in work-related discussions could be subject to audit, but retrieving and verifying these communications in a legal dispute or regulatory inquiry is nearly impossible.

2. Potential Data Privacy Violations

End-to-end encryption of some messaging apps ensures privacy between users, but it doesn’t solve business-level challenges. For example, data shared in message groups can leave the organisation’s control and potentially violate data protection regulations like GDPR.


Quote Marks Blue

Employees may unintentionally expose personal or sensitive information without proper safeguards in place.


Consider an employee sharing a client’s confidential details with a supplier via a messaging app; if that information leaks, the business becomes liable, even if the sharing wasn’t malicious.

3. Disorganised and Unsecure Record Keeping

Work-related messaging groups often operate outside of official corporate tools, creating silos and fragmented communication. Tracking important decisions, approvals, or exchanges becomes nearly impossible, increasing the risk of errors and misunderstandings. If employees leave or lose access to their devices, critical information can disappear entirely.

4. Risk of Unauthorised Access

Messaging group members can forward messages, take screenshots, and save files to personal devices, increasing the chances of unauthorised access or data leaks. Sensitive or proprietary information can quickly land in unintended hands, leading to reputational damage and potential lawsuits.

How Origin Secured Resolves These Challenges

At Origin Secured, we understand the importance of enabling fast, efficient communication without compromising security or compliance. Here’s how our solutions empower businesses to handle workplace communication responsibly:

1. Secure and Private Communication

Origin Secured’s technology provides complete control over communication channels, ensuring only authorised personnel can access conversations. End-to-end encryption and transparent verification protocols safeguard sensitive data shared within your organisation.

2. Enhanced Oversight and Compliance

Our platform allows businesses to implement policies tailored to their specific regulatory or operational needs. Messages and data exchanges are securely logged and archived, making them fully auditable. This ensures compliance with standards like GDPR, HIPAA, or sector-specific regulations and provides peace of mind during audits or investigations.

3. Transparent and Tamper-Proof Record Keeping

Origin Secured employs tier one verification protocols to make communication records tamper-proof and traceable. Whether it’s decisions, approvals, or sensitive exchanges, your business can confidently store and retrieve records, even years down the line.

4. Controlled Access and Data Sharing

With Origin Secured, information control stays with your organisation. Sharing or forwarding sensitive data without authorisation simply isn’t possible. Furthermore, no data is stored on employees’ personal devices, significantly reducing the risk of leaks or misuse.

5. Integrations for Seamless Adoption

Transitioning to a secure communication platform shouldn’t disrupt workflows. Origin Secured integrates with existing enterprise tools, ensuring employees can collaborate efficiently without relying on unsecured third-party messaging apps.

The Case for Moving Beyond Messaging Apps

While convenient, messaging apps are not a suitable tool for workplace communication, especially when it comes to industries that deal with confidential information or strict compliance standards. Businesses risk hefty fines, legal disputes, and operational inefficiencies by continuing to allow its use unchecked.

Origin Secured provides a safer path forward. By implementing secure and compliant communication solutions, your business can eliminate unnecessary risks while maintaining the speed and simplicity employees expect.

Don’t gamble with your company’s data and reputation. Reach out to us today to learn how we can help you protect your business communication.


don-t-assume-trust