Royal Mail PFSL Case Study

January 2025 | OS Workforce

Origin Secured Workforce.
Delivering optimised workforce engagement.

Royal Mail Property & Facilities Solutions Limited (RM PFSL) deployed Origin Secured’s Workforce solution to streamline the onboarding, management, and communication with RM PFSL’s cleaning workforce.

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The-Challenge
  • Large, disparate UK workforce

  • Staff engagement through manual processes

  • Third-party messaging app used
to communicate with teams


The-Solution
  • Streamlined workforce onboarding

  • Desktop and mobile apps

  • Secure document signing

  • Secure and auditable chat


The-Benefits
  • Centralised platform for workforce engagement

  • Time and cost savings

  • Real-time, safe communication

  • Instant access to documentation

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Working with Origin Secured has transformed how we engage with our workforce. Their solution has ensured that information reaches the workforce quickly and effectively, whether it’s broadcasting urgent weather warnings, site closures, or sharing important business updates. One of the standout features is the ability to provide our team with instant access to important documents, such as onboarding materials, health and safety requirements, and policy forms. The real-time capture of signed paperwork has also enabled us to create auditable reports. Thanks to Origin Secured, 
we have enhanced efficiency, improved safety compliance, and strengthened communication across the workforce.


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