Royal Mail PFSL Case Study
January 2025 | OS Workforce
Origin Secured Workforce. Delivering optimised workforce engagement.
Royal Mail Property & Facilities Solutions Limited (RM PFSL) deployed Origin Secured’s Workforce solution to streamline the onboarding, management, and communication with RM PFSL’s cleaning workforce.

Large, disparate UK workforce
Staff engagement through manual processes
Third-party messaging app used to communicate with teams
Streamlined workforce onboarding
Desktop and mobile apps
Secure document signing
Secure and auditable chat
Centralised platform for workforce engagement
Time and cost savings
Real-time, safe communication
Instant access to documentation

Working with Origin Secured has transformed how we engage with our workforce. Their solution has ensured that information reaches the workforce quickly and effectively, whether it’s broadcasting urgent weather warnings, site closures, or sharing important business updates. One of the standout features is the ability to provide our team with instant access to important documents, such as onboarding materials, health and safety requirements, and policy forms. The real-time capture of signed paperwork has also enabled us to create auditable reports. Thanks to Origin Secured, we have enhanced efficiency, improved safety compliance, and strengthened communication across the workforce.